• Identification and insurance cards
• Prescriptions for approved medications in original bottles. Medication will be turned over to the case manager upon arrival.
• Medical/clinical records from previous facilities
• Personal hygiene articles (no alcohol-based products) including shampoo, conditioner, body wash/soap, dental hygiene products, disposable razors, electric razors, cosmetics, and feminine hygiene products
• Phone
• Important phone numbers
• Toiletries
• Books (deemed appropriate by staff) and a journal
• Clothing, including casual clothes (pajamas, socks, workout clothes, etc.), walking shoes/tennis shoes/sandals/hiking boots. A jacket appropriate to the seasons, sweater/sweatshirt/hoodie. Remember to pack at least two weeks of clothing. In house washer/dryer and soap are provided. Clothing must not display suggestive language, obscene pictures, drug/alcohol advertisements, or any other inappropriate references. Clothing must be modest and appropriate in nature.
• Music only iPod/MP3 player
• Sunglasses, hat, sunblock
• Nicotine products (Unopened, incl. vapes)
• Blanket and pillow
• Watch/alarm clock

PLEASE DO NOT BRING ANY OF THE FOLLOWING

• Sefl-Defense/Hunting Weaponry
• Medications not already pre-approved or without prescription
• Expensive jewelry, clothing, or high value items

We only accept payment before treatment, however, Cash Pay offers payment plans.

We value complete and total confidentiality. All interactions are HIPPA compliant. Information is only disclosed as outlined in your release of information (ROI) form. 

It is important that you inform us of all medications you are currently taking. Include the name of the medication, the dosage and frequency administered, and the name of the physician who prescribed the medication. Bring the prescriptions for APPROVED medications in original bottles. Medication will be turned over to the case manager upon arrival.

Your medical provider will manage your medication. Please do not bring unapproved prescription or non-prescription medications, vitamins, herbs, or nutritional supplements.

Tobacco/vape usage is limited to designated areas. 

There is no contact for 30 days. After 30 days, supervised phone calls or monitored written correspondence are allowed. All those listed on your release of information form (ROI) are welcome to inquire via telephone, email, or mail.

After 90 days, in-person visitation is encouraged at the Let-N-Go Ranch in Pinetop-Lakeside, Arizona. We provide a unique reunion setting for family visits at the Let-N-Go ranch, a cabin on 30 acres where family can stay free of charge. When attendees reach certain milestones, they can enjoy in-person visitation here. The property includes a zipline, infinity pond, kayaking pond, tree house, pavilion, soccer field, and hobbit house. Leave your mark for future participants on the positive path. Any other visitations will usually be on a case-by-case basis.

Along with medical practices, we use behavioral approaches to help in recovery. Here are some examples of approaches we use.

• Cognitive-behavioral therapy: The idea behind this approach is anticipating problems that may occur and giving the patients coping strategies to self-regulate.
• Contingency Management Interventions/Motivational Incentives: This approach focuses on applying rewards to behaviors like abstinence. For example, reaching milestones and visiting family and friends at the 30-acre Let N Go Ranch.
• Community Reinforcement Approach Plus Vouchers: This approach is about making a non-drug-using lifestyle more rewarding than substance use. This is used especially in our longer-term programs with introducing life skills and career building. Other examples are recreational, family, and social reinforcers.
• Motivational Enhancement Therapy: Focused on improving engagement and motivation, this approach is important for those who find it hard to be motivated to change. This involves talking with professionals and building a plan to move forward.
• The Matrix Model: The Matrix Model includes family and group therapies, relapse prevention, drug education, and self-help participation. This program focuses on building the patient’s self-worth and self-esteem.
• 12-Step Facilitation Therapy: The 12-step program is an effective program you may have already heard of. Through group sessions, learn to accept that drug addiction is a chronic disease over which no one can have control, surrender to a higher power, and help others on their journey.

Addiction doesn’t just affect the addict. We offer services to loved ones of our clients such as counseling, group sessions, and other resources with and without the addict present.